Frequently Asked Questions

What limits are set for purchase and sale of cryptocurrency?

A maximum limit for one transaction of cryptocurrency is EUR 2,000.

Do you accept customers from all countries?

We do not accept clients from the following countries: Afghanistan, Algeria, American Samoa, Bahamas, Bangladesh, Bolivia, Botswana, Cambodia, China, Ecuador, Egypt, Ghana, Iceland, India, Indonesia, Iran, Iraq, Mongolia, Morocco, Nepal, North Korea, Pakistan, Panama, Qatar, Saudi Arabia, Syria, The Republic of Macedonia, Trinidad and Tobago, Vanuatu, Vietnam, Yemen, Zambia, Zimbabwe

Why do you need my personal details?

DigiNORD OÜ adheres to international anti-money laundering regulations and is required to verify customers as part of the KYC process.

How fast will my transaction be processed?

The processing speed depends on how long it takes for a block to happen in the network. Most orders process in just a few minutes. If the transaction is large, processing it may take a little longer, depending on the size of your transaction and the capacity of the block. We boast the highest exchange speeds on the market thanks to our revolutionary trading algorithms.